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BMC – TrueSight AppVisibility

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Capabilities

 

END USER EXPERIENCE & USER TRANSACTION PROFILING
BMC delivers both real and synthetic end-user experience management capabilities within TrueSight App Visibility Manager. TrueSight captures and securely stores web activity for every user session, including every page, object, error, and all associated timing.

  • Gain instant visibility into web applications with views into service-level performance, incidents and errors, and performance metrics with geographic drill-down capability.
  • Combine real-time end user visibility with behavior learning analytics to detect problems faster and prioritize issues based on service levels and impacted users.
  • End-user visibility combined with the right level of application and infrastructure monitoring and analytics for complex event processing gives IT the insight to rapidly pinpoint problems and restore service faster.
 

APPLICATION COMPONENT DISCOVERY & MODELING
TrueSight App Visibility Manager has a dynamic map that is built into the backend to easily reveal areas of sensitivity.

  • Drill down into individual tiers, or delivery components, such as Java, .NET, middleware and even database information.
  • Pinpoint impacted components so that IT can assign the right resources to fix the problem.
 

APPLICATION DEEP DIVE
TrueSight App Visibility Manager creates rich infrastructure dashboards that give IT a measure of component health with a green light, red light, yellow light mechanism.

  • Quickly discover what transactions are not occurring properly and isolate reports to see what is normal for this particular activity.
  • Drill down into these deep diagnostics without a separate tool.
  • Simultaneously monitor end-user experience and application health.
 

REPORTING & APPLICATION DATA ANALYTICS
TrueSight App Visibility Manager eliminates guesswork. Instead of relying on the narrow health metrics of domain specific tools, TrueSight aggregates that data to pinpoint problems so that IT can restore service faster.

  • See metrics across the entire enterprise for a holistic view of the performance of every application.
  • Drill down to find root causes faster with easily customizable and interactive dashboards.
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Description

Track and measure user activity at the individual or location level—on- or off-premises

BUSINESS CHALLENGE
User expectations are changing. Modern users expect easy, instant, anywhere services for every application they use. Today, there are 10 billion connected devices; by 2020, that will double to 20 billion devices representing a $1.2 trillion market. 1 Seventy-one percent of IT leaders understand that mobile is transformational for their business strategy. But only 18% of those leaders have a comprehensive strategy to deal with it. 2 IT operations management and application developers are tasked with delivering services instantly and navigating the increasing complexity and potential points of failure. IT must respond or risk the business missing the market.

BMC SOLUTION
TrueSight App Visibility Manager goes beyond application performance monitoring to provide deep insight into the user experience.

  • Get real-time, end-to-end visibility, from a user transaction to a single line of code
  • Analyze multiple factors across user sessions to proactively identify errors before users are affected
  • Automatically pinpoint anomalies and isolate performance issues by user, network, or host time
  • Look at a single user, a specific transaction, or an entire customer group or location for diagnostics, capacity planning, change management, and service level management
  • Enable and manage the impact of emerging technologies such as virtualization and cloud-based services
  • Implement as either a hosted service, an on-premises solution, or in a hybrid model

Key Benefits:

  • End user experience insight: Truly understand your users’ experience to manage your business-critical apps
  • Deep application performance visibility: Pinpoint which users, transactions, and application calls are impacting performance
  • Proactive problem solving with application diagnostics: Get application diagnostics, deep-dive analytics, and robust reporting to enable faster issue resolution
  • Transaction tracing: Efficiently isolate application problems, including failed transactions, at the level of individual lines of code and SQL statements
  • Integrated monitoring on-premises or off: Manage cloud-based, on-premises, and hybrid applications from a single interface
 

 

 

TrueSight measures how end-users interact with those changes, whether those changes caused

unexpected service issues,

and the resulting improvements in performance and availability as the agile development process progresses.

IT can launch in context and drill down into user information, run reports, and send out tests.

End-user experience management and monitoring is a comprehensive way to verify actual

impacts within the IT environment and TrueSight provides all these capabilities

in a single platform.

 

   

TrueSight delivers this visibility by capturing real-world traffic in real-time.

TrueSight then displays that information in clear visualizations that show geographically

where impacts are occurring and where in the stack application performance is faltering.

 

   

 

 

Application complexity and user demands are driving increasingly complex

infrastructure to support them.

TrueSight App Visibility Manager covers the entire IT environment regardless of infrastructure composition.

Infrastructures often include a blend of traditional network infrastructure, physical and virtual infrastructure, and private cloud.

TrueSight provides integration into best-of-breed backend solutions and cloud application

monitoring solutions to support complex IT environments.

 

 

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Additional information

POWERED BY

Developed by BMC, Hosted by Quintica

MONTHLY SUBSCRIPTION

Monthly (per device), Perpetual

SUPPORTED INTERFACE

Desktop, Mobile

SUPPORTED OS

Windows, Mac OS X, iOS, Android

INTEGRATIONS

BMC ProactiveNet, SNMP, SMTP, Syslog, CSV, …and more

TRIAL

YES

LICENCING

YES

PRICING MODEL

QUOTE BASED

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