Proactively Eliminate Service Outages and Manage Hybrid Clouds
Move IT operations from a reactive response team to a proactive business partner with ServiceNow® IT Operations Management. Gain visibility into your end‑to‑end business services by understanding the relationship with the underlying IT resources.
Improve availability by knowing your service health while reducing event noise and quickly pinpointing disruptions. Increase agility by automating IT processes and remediation actions keeping services healthy, and engage in a multi cloud strategy by providing enterprise‑ready self‑service capabilities to cloud users.
||ServiceNow Project Portfolio Management provides complete visibility across demand,
resources, and projects—both planned and in flight.
With centralized management across the entire process from ideation to production,
you can deliver higher quality services faster while optimizing resources and aligning
with business strategy.
||Improve Visibility into Projects
Centralized Demand Management for gathering, assessing and promoting accepted ideas.View budget and manpower constraints along side project value, and business goals for project planning that aligns with business strategy.
With demands filtering in from a multitude of sources and delivered via many channels,
IT executives often cannot access all the information that they need to make informed,
strategic investment decisions.
And even if they can collect all the data that they need, contrasting one demand against others can be
challenging, as well as ensuring that the right stakeholders are involved in the decision making process.
Many organizations have multiple, standalone tools for tracking software development,
testing, and projects.
This results in a disconnect between the enhancements and fixes created by developers,
their originating operations, processes of change, incident and problem management, and the eventual
deployment of software to production.
Agile Development can bring all of these software development lifecycle workflows together in a single
system of record.
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