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ServiceNow – IT Business Management

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Capabilities/Applications

 

Security Incident Response – Security Incident Response simplifies identification of critical incidents and provides workflow and automation tools to speed up remediation. Data from your existing security point products or Security Information and Event Management System (SIEM) are imported via APIs or email alerts where they are automatically enriched with threat intelligence data. Teams can create customized workflows based on your organization’s own security runbook to ensure company best practices are followed. Easily view and track response tasks that run in parallel.

 

Trusted Security Circles – With Trusted Security Circles, security teams can anonymously share observable data with industry peers, members of their supply chain, or a global circle. Threat intelligence is an important part of security response, providing teams with greater context about threats to their environment. It can help teams proactively prevent security breaches. However, threat intelligence is only useful to an organization if it is actionable. Mass market threat intelligence isn’t always relevant or timely. Frequently, data feeds from external sources require the security team to evaluate whether the information is applicable to them. Open source feeds can increase false positives1 .

 

Vulnerability Response – The Vulnerability Response application in Security Operations prioritizes vulnerable items and adds business context to help security determine if business critical systems are at risk. By leveraging the CMDB, it can also easily identify dependencies across systems and quickly assess the business impact of changes or downtime. Vulnerability Response provides a comprehensive view of all vulnerabilities affecting a given service as well as the current state of all vulnerabilities affecting the organization. Response teams can also leverage the workflow and

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Description

ServiceNow® Security Operations helps organizations connect security and IT teams, respond faster and more efficiently to threats, and get a definitive view of their security posture. It connects the workflow and systems management capabilities of the ServiceNow platform with security data from leading vendors to give your teams a single platform for response that can be shared between security and IT. With better visibility, pre-defined workflows, and automated threat intelligence enrichment, teams can respond more efficiently, reducing business risk.

The solution leverages the ServiceNow Configuration Management Database (CMDB) to map threats, security incidents, and vulnerabilities to business services and IT infrastructure. This mapping enables threat prioritization based on business impact, ensuring your security teams are focused on what is most critical to your business. In addition, visual business service maps show the dependencies of affected systems to minimize change requests and downtime. Because Security Operations is part of the greater ServiceNow platform, this CMDB is maintained by the entire organization, not just security.

The ServiceNow platform delivers additional enterprise capabilities that teams can leverage right away, such as built-in service level agreement (SLA) thresholds, skills based routing, notifications, advanced workflows, and live collaboration. The platform also isolates security events from the rest of the system, ensuring that sensitive security data remains confidential.

 

 

 

  1. Connect Security and IT  
  • Easily hand off tasks between security and IT
  • with a single platform. Control access to sensitive    security data, and promote accountability across the organization. 
  1. Increase Security Response Speed and Efficiency 
  2. Get a definitive view of your security posture  

 

   

 

Customizable real – time dashboards show security posture. 

The ServiceNow platform delivers additional enterprise capabilities that teams can leverage right away,

such as built-in service level agreement (SLA) thresholds, skills based routing, notifications, advanced workflows, and live collaboration.

The platform also isolates security events from the rest of the system, ensuring that sensitive security data remains confidential. 

 

 

   

 

Track observables and malware scan data. 

To speed up response and allow your security team to spend more time hunting complex threats,

Security Incident Response automates basic tasks, including approval requests, malware scans, or the retrieval of running processes.

 

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Additional information

POWERED BY

ServiceNow, Quintica(Custimisation and Configuration)

MONTHLY SUBSCRIPTION

Monthly per user

SUPPORTED INTERFACE

Desktop, Mobile

SUPPORTED OS

Windows, Linux, iOS, Android, Windows Phone

INTEGRATIONS

REST API, SOAP API, JavaScript API, OAuth2, CORS

TRIAL

YES

LICENCING

YES

PRICING MODEL

Security – VR Standard: Starting from $6250, Security – SIR Standard: Starting from $6250 , Security – Professional: Starting from $8333 , Security – Enterprise: Starting from $12500 

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